Refund Terms

Welcome to VORENQULITH. These Refund Terms outline the rules and procedures regarding refunds for purchases made on our website.

1. General Conditions

At VORENQULITH, customer satisfaction is our priority. If you are not entirely satisfied with your purchase, we're here to help with our refund policy.

2. Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The item must be unused and in the same condition that you received it.
• The request for refund must be made within 30 days of purchase.
• The item must be in its original packaging.

3. Non-Refundable Items

Certain items and services are exempt from being returned:

• Downloadable software products.
• Gift cards.

4. Process of Refund

To request a refund, please follow these steps:

• Contact our customer support team at [email protected] to initiate the refund process.
• Provide proof of purchase (receipt or order number).
• Ship the item to the address provided by our support team.

5. Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please allow a few days for the transaction to be processed.

6. Late or Missing Refunds

If you haven't received a refund yet, please check your bank account again or contact your credit card company. It may take some time before your refund is officially posted. If you've done all of this and still have not received your refund, please contact us at [email protected].

7. Changes to Refund Terms

VORENQULITH reserves the right to modify these refund terms at any time. Any changes will be updated on this page.

8. Contact Us

If you have any questions regarding our refund terms, please contact us:

• Email: [email protected]
• Phone: +1 (555) 123-4567